Teamspective User Terms of Service

1. Introduction and Scope

Welcome to Teamspective. These Terms of Service ("Terms") govern your use of our software-as-a-service ("Service"). By accessing or using the Service, you agree to be bound by these Terms. Teamspective (“Us”, “We”, “Our”, “Service Provider”) (Business ID 3123427-2) provides solutions to enhance employee engagement, team performance and collaboration and individual professional performance and development.

2. Definitions

"User" refers to any individual or entity that registers for and uses the Service. "User" refers to any individual or entity that registers for and uses the Service.
"Service" means the software, platform, and related services provided by Teamspective.
"Content" refers to all data, information, and materials uploaded, input, or submitted by Users through the Service.
"Account" refers to the User's registered account with Teamspective.
*"Organization" refers to a company or other entity that a User may represent when using the Service.
“Confidential Information” refers to any non-public information disclosed by one party to the other or to the Service that is designated as confidential or that, under the circumstances surrounding disclosure, ought to be treated as confidential.

3. Account Registration and Responsibilities

Users must register an Account using their work email or other work credentials. An Organization may register multiple Users by creating accounts for them. By registering, or by having an Organization register on their behalf, Users represent and warrant that they have the authority to use the Service on their behalf or on behalf of their Organization. Users are responsible for maintaining the confidentiality of their account credentials and for all activities that occur under their Account. The Organization is responsible for ensuring that all its Users comply with these Terms. Unauthorized use of the Service, including creating accounts without proper authorization, is strictly prohibited.

4. Use of the Service

Teamspective grants Users a non-exclusive, non-transferable, revocable license to use the Service in accordance with these Terms. In some situations the Service may be initially offered for free, and Teamspective reserves the right to introduce fees or modify the terms of the free use at any time. Users are responsible for their use of the platform and the Content they insert. Users must not use the Service for any unlawful or prohibited activities.

Users are not allowed to:

Sell, resell, or lease the Service to a third party;
Attempt to reverse engineer the Service or any component it uses;
Attempt to reproduce, or create a substitute or similar service through the use of, or access to, the Service.

5. User Content

Users retain ownership of the Content they insert into the Service. By submitting Content, Users grant Teamspective a worldwide, royalty-free, non-exclusive license to use, store, and process the Content as necessary to provide the Service. Users must not upload any illegal, harmful, or infringing Content. Teamspective reserves the right to remove any Content that violates these Terms or is deemed inappropriate at its sole discretion.

6. Privacy and Data Processing

These Terms of Service are extended by our Privacy Policy and Data Processing Agreement (DPA), and Teamspective handles personal data in accordance with them. By accepting these Terms of Service, you are also accepting our Privacy Policy and Data Processing Agreement. Teamspective reserves the right to contact Users as necessary to provide the Service, including but not limited to notifications about updates, security alerts, and administrative messages.

Users who use the Service as an Organization may insert and collect personal data of the employees and groups they have defined to the Service. Teamspective is the processor of the Users’ personal data, while the Organization in turn is the controller of the data of the User. Thus all data processing requests should be primarily addressed to your Organization’s relevant stakeholders.

We may delete the information we hold concerning a User, if the User account has been inactive for twelve months.

7. Suspension

Teamspective reserves the right to suspend the delivery of the Service for a reasonable duration if necessary to perform installation, change, or maintenance work on the Service. We will notify Users in case of such suspension and strive to minimize any inconvenience resulting from it. Notifications regarding possible suspensions will be provided in the Service.

Teamspective may suspend the Service at any time to comply with applicable law.

If a User uses the Service contrary to these Terms, we reserve the right to suspend the User’s use of the Service. If the breach is not resolved, we may terminate the User’s license to use the Service.

8. Termination

Teamspective reserves the right to suspend or terminate User accounts at its discretion, including for any violation of these Terms. Users may terminate their Account at any time by following the instructions on the platform. Upon termination, Users must cease all use of the Service, and Teamspective may delete any Content associated with the Account.

9. Disclaimers and Limitations of Liability

The Service is provided "as is" and "as available." Teamspective disclaims all warranties, express or implied, including any warranties of accuracy, reliability, and non-infringement. Teamspective's liability for any damages arising from the use of the Service is limited to the monthly price of the Service you pay at the time of the contractual breach multiplied by 3.

Neither party shall be liable towards the other party for any indirect or consequential damage.

Neither party shall be liable for the destruction, loss or alteration of the other party’s data, nor for any damages and expenses incurred as a result, including expenses involved in the reconstitution of data.

These limitations of liability do not apply if the damage or loss is caused by a) the transfer, copying or use of the Service contrary to law or these Terms, b) willful conduct or gross negligence.

10. Indemnification

Users agree to indemnify and hold harmless Teamspective, its affiliates, officers, agents, and employees from any claims, liabilities, damages, losses, and expenses arising from their use of the Service or their violation of these Terms.

11. Confidentiality

Both Teamspective and Users agree to maintain the confidentiality of all Confidential Information disclosed during the course of their relationship. The receiving party shall use the same degree of care to protect such information as it uses to protect its own confidential information, but in no event less than a reasonable degree of care.

Confidential Information does not include information that:

Is or becomes publicly known through no breach of this agreement;
Is rightfully received from a third party without breach of any confidentiality obligation;
Is independently developed by the receiving party without use of or reference to the disclosing party’s Confidential Information.

The receiving party may disclose Confidential Information to the extent required by law or court order, provided that the receiving party provides prompt written notice to the disclosing party and assists in obtaining an order protecting the information from public disclosure.

Teamspective reserves the right to use the Organization’s company name and logo for the purpose of communicating that the Customer is using the Teamspective’s Services.

12. Intellectual Property Rights

All intellectual property rights in and to the Service and its components, including but not limited to software, design, graphics, and text, are and shall remain the exclusive property of Teamspective and its licensors. Users are granted no rights or licenses to the Service or any related intellectual property rights, except as expressly provided in these Terms.

Users shall not:

Modify, copy, distribute, or create derivative works based on the Service;
Reverse engineer, decompile, or disassemble any part of the Service;
Use any automated system or software to extract data from the Service (“screen scraping”), unless explicitly agreed upon in writing by Teamspective.

All trademarks, service marks, logos, trade names, and any other proprietary designations of Teamspective used herein are trademarks or registered trademarks of Teamspective. Any other trademarks, service marks, logos, trade names, and any other proprietary designations are the trademarks or registered trademarks of their respective parties.

All property, including information and material the User has transferred or made available to the Service or to Teamspective, shall remain the property of the User or a third party.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Finland. Any disputes arising out of or in connection with these Terms shall be resolved through negotiation. If fair negotiation does not yield an agreement, the disputes shall be resolved in arbitration in accordance with the Arbitration Rules of the Finland Chamber of Commerce using a single arbitrator. The seat of arbitration is Helsinki, Finland and the language of arbitration is Finnish or English. Evidence may be provided in both languages.

14. Changes to the Terms and to the Service

Teamspective reserves the right to modify the Service, its pricing or Terms at any time. Users will be notified of significant changes through appropriate channels, including email notifications or in-service messages.

If you do not agree with the changes made to the Service, pricing or these Terms, you have the right to terminate your subscription. Continued use of the Service after any such changes constitutes acceptance of the new Terms.

Teamspective is committed to continuously improving the Service by fixing errors, adding new features, and making changes to existing functionalities. We will make necessary reasonable efforts to notify you in advance of any changes that may significantly impact your use of the Service.

In the event of any material changes to the Service, we will provide you with notice prior to the effective date of such changes.

15. Miscellaneous

15.1. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect. The failure of Teamspective to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. Unless otherwise agreed in written, these Terms constitute the entire agreement between Users and Teamspective regarding the Service.

15.2. Assignment

We may transfer or assign your subscription to a company belonging to another company, group of companies, or to a successor of Our relevant business operations in connection with a merger, business transfer or other corporate transaction.

Your subscription is non-transferable. You may not assign or transfer the subscription or any rights or obligations to a third party.

15.3. Force Majeure

Teamspective is not liable for delay, damage, or inadequate performance to the extent caused by a condition beyond our reasonable control (e.g., natural disaster, interruptions in general traffic, data communication, supply of electricity, import or export embargo, strike, lockout, boycott, war, or insurrection). We shall inform the User in writing of a force majeure event and its termination without delay.

15.4. No Waiver

Neither party’s failure to exercise any of its rights under the subscription shall constitute or be deemed a waiver or forfeiture of those rights or any other rights hereunder.

For more information, please contact us at [email protected].