This privacy policy applies to data related to:

Website visitors and marketing contacts
Teamspective users not belonging to an organization

If your organization provides you with access to Teamspective, you are subject to your organization's policies. You should direct your privacy inquiries, including any requests to exercise your data protection rights, to your organization’s administrator.

If you are interested in implementing Teamspective in your organization, please refer to our standard Data Processing Agreement for information on how Teamspective processes Customers’ data.

Privacy policy

1. Overview and scope

Teamspective Oy ("Teamspective", "we", "us", or "our") is 100% committed to protecting your privacy. We comply, among other laws and regulations, with EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy explains how we collect, use and share personal information about you in the usual course of business, and how you can exercise your privacy rights, including when you:

visit any of our websites, social media pages, or register for, attend and/or otherwise take part in any of our events, tutorials, webinars or contests (collectively, "Visitors") or
register to or otherwise use any Teamspective services, while we act as a controller of your personal information (collectively "Users")

A Teamspective customer ("Customer") is an organization that uses our service and acts as data controller of personal information, while we act as a data processor. This Privacy Policy does not apply to the Personal Information we process on behalf of our Customers. Teamspective is not responsible for the privacy or security practices of our Customers, which may differ from those set out in this Privacy policy. Unless otherwise agreed with the Customer, the obligations between a Customer and us are described in our standard Data Processing Agreement.

2. What information do we collect?

2.1 Information you provide us

Your contact details, such as name and e-mail address
Employment-related information, such as company name, role and title
Communications between You and Us
Any other information you write in a "free text" box on our website
Contact preferences
Data that you enter into Teamspective
Account log-in credentials
Data concerning you that other people have entered into Teamspective, such as personal feedback
Data that has been imported into our system at your request from sources such as HRIS integrations, messaging platforms other other integrated systems.
Billing information (including credit card numbers and associated identifiers, billing address and background information, but only if you pay for Teamspective's services.).

2.2 Information we collect automatically

When you visit our sites or interact with our emails, we gather certain information from your browser or device and automatically store it. We use cookies to store session information. You can opt out from any cookies not strictly necessary to view our website. Please see our cookie policy for details of what cookies we use and why.

When you use our service as a user, we automatically collect and store information about your usage of Teamspective's services.

3. What is your personal information used for?

To provide our website and Teamspective service
To contact and inform you of relevant matters concerning the service
To‍ handle contact and support requests
To deliver surveys and other notifications
To monitor the safety of the Teamspective service and prevent misuse
To give us insights into user behavior so we can improve our communications and products
To identify future opportunities for the development of our website and Teamspective service
To identify customer opportunities
To administer events such as webinars you have registered to attend
To send marketing communications
To display personalized advertisements and content
To comply with our legal obligations

4. What information do we disclose to others?

For a full list of our data sub-processors, please refer to Annex IV of our standard Data Processing agreement.

5. Data retention

We will delete any personally identifiable information required to use the service after 6 years of inactivity. Marketing contact information is deleted 6 years after collection. Other personally identifiable information is stored only as long as required for compliance with our security policies and legal obligations. You may request your personally identifiable information to be deleted at any time.

6. Your rights and options

You have the following rights on the information that we hold on you or that any third party we've shared your data with holds on you.

You may request that:

we send you a copy of all the data
we delete all of your data.
we correct any incorrect data.
we transfer your data directly to another company or entity*
we cease some processing of your data (right to object)
we restrict the processing of data e.g. if you need the data kept as evidence for a legal claim. Please see Article 18 of the GDPR for the exact conditions.
You may object to processing for direct marketing purposes.
You may revoke your consent at any time, in which case we will seize any further processing of your data and erase it, unless we have a justified reason or legal obligation to keep them.

*Which we will do if feasible with reasonable efforts. Please note, that this ‘right of portability’ applies only to the data you have provided to us yourself, and thus may not apply to all the data we have about you.

If you would like to exercise these rights or revoke your consent (if applicable), please send an e-mail to [email protected]. We aim to fulfill these requests within 30 days.

After a data deletion request has been fulfilled, your data may survive in backups for some time.

7. Transfers of Personal Data outside the EEA or the UK

Even if you are located in the European Economic Area ("EEA") or the United Kingdom ("UK"), your personal information may be processed outside of the EEA or the UK. In this event, we will ensure that the recipient of your personal information offers an adequate level of protection, for instance by entering into standard contractual clauses for the transfer of data as approved by the European Commission. We have taken all necessary steps to ensure that your data is treated securely and in accordance with the full extent of your rights.

More information about this is included in the Data Processing Agreement.

8. California Consumer Privacy Act (CCPA) Sale of Personal Information Notice

Teamspective does not sell personal information to third parties (pursuant to California Civil Code §§ 1798.100–1798.199, also known as the California Consumer Privacy Act of 2018) – Teamspective is not a data broker and does not offer or disclose personal information on the open market, nor does Teamspective share personal information with third parties for their direct marketing purposes (pursuant to California Civil Code Sec.1798.83). In some instances, Teamspective may disclose limited personal information with some of its advertising partners for our advertising purposes as described in Section 7, above. If you elect to opt-out (by sending an e-mail indicating this to [email protected]), Teamspective will stop sharing personal information with those advertising partners. As a result, you may no longer receive personalized offers from Teamspective on some sites or services. We will use the data collected when you opt-out solely to process your request and for record-keeping as required under the CCPA.

9. Contact person

Ian Tuomi
[email protected]

Teamspective Oy (Finnish business ID: 3123427-2)
c/o Maria 01
Lapinlahdenkatu 16
00180 HELSINKI