The Teamspective Blog

Your resource for best practices and the latest insights relating to people analytics, employee listening and performance management

Articles

Simplify Performance Reviews, Get Better Performance

Too often companies struggle with heavy and discouraging feedback processes, such as performance reviews, 360 feedback, talent reviews. Long survey forms, many open-ended questions, and overloaded processes that drain employee energy. Planning for the maximal impact, it seems tempting to over-engineer what should be a straightforward goal: to ensure employee performance and foster growth. This…

How AI Will Revolutionize 1-1s

One-on-one discussions are one of the most powerful, yet massively under-utilized leadership tools. They are crucial for driving high employee performance and solving problems in a timely manner. And yet, many organizations fail to take full advantage of them.  In this article we’ll discuss why companies should improve their 1-1s, what are common problems impacting 1-1 quality, and then focus on…

Build Further Insights and Automatically Manage users in Teamspective Through HRIS Integration

The Teamspective platform integrates with 30+ HRIS systems, allowing you to automatically sync employees and teams to our platform as well as gain deeper insights from engagement data by combining it with information such as seniority level or salaries from your HR system. Easier User Management Managing users and teams in Teamspective is now smoother than ever. You can now set up HRIS…

Essential Insights That Traditional Employee Engagement Surveys Don't Tell You

In today's fast-paced work environment, understanding employee engagement is crucial. While we have more tools than ever to gather insights on how engaged our employees are, the problems arise when we have to make sense of the data.  This blog discusses blind spots of employee engagement surveys and explains why focusing on the web of relationships between employees is crucial in addition to the…

Employee Engagement Glossary

Whether you're a seasoned HR professional, a newly appointed manager, or a business leader striving to cultivate a vibrant workplace culture, grasping the key terms and concepts related to employee engagement can help build a more motivated, committed, and satisfied workforce. Teamspective’s Employee Engagement Glossary is your comprehensive guide to the world of employee engagement. This glossary…

How Survey AI Can Revolutionize Employee Engagement

"Survey AI" is rapidly becoming a buzzword, as the promise of combining AI technology with survey methodologies holds great promise. AI can streamline the survey process and enhance the quality of insights gathered, making it an invaluable asset for organizations aiming to improve things such as employee engagement and workplace satisfaction. But how can AI be utilized in surveys in the best way…

7 Key Employee Surveys for Organizational Growth

Table of Contents Engagement Surveys Pulse Surveys eNPS (Employee Net Promoter Score) Surveys 360-Degree Feedback Surveys Exit Surveys Culture Surveys Onboarding Surveys Introduction Employee surveys are essential for staying on the pulse of your workplace and ensuring organizational growth and satisfaction. While different types of surveys can be used for various purposes, there is no…

Understanding eNPS: A Comprehensive Guide for Businesses

Table of Contents Introduction What is eNPS? The Importance of eNPS How to Effectively Measure eNPS Benchmarks for eNPS Strategies for Improving eNPS Challenges in eNPS Measurement Best Practices in eNPS Measurement The Future of eNPS Conclusion 1. Introduction The Employee Net Promoter Score (eNPS) is a tool offering insights into employee satisfaction and loyalty. This guide delves into the…

The Definitive Guide to Pulse Surveys in 2024

Table of Contents Introduction What is a Pulse Survey? The Benefits of Pulse Surveys Designing an Effective Pulse Survey Interpreting Pulse Survey Results Challenges and Best Practices The Future of Pulse Surveys Conclusion 1. Introduction The ability to measure employee engagement and respond to employee sentiments is invaluable for organizations. This is what a pulse survey is for. As a…

Applying AI sentiment analysis in engagement surveys – benefits, applications, implementation

AI Sentiment Analysis is a powerful tool for accurately understanding the attitudes and sentiments inside your organization. In this article, you’ll learn how AI sentiment analysis can be used to gain further insights from engagement surveys, how it differs from manual analysis, and what the key benefits are. We also explore how Teamspective’s pulse solution makes it easy for HR managers and…

Building Teamspective's Pulse Survey Data Model

After reviewing this paper you... gain an appreciation for the conceptual nature of various facets of human experience, as well as insights into transforming these concepts into actionable and measurable questions.know the importance of measurement scales and what things to consider when choosing the most appropriate scale.can explain the function and purpose of several important statistical…

Top 7 data sources for Organizational Network Analysis with pros and cons

Organizational Network Analysis (ONA) is a powerful tool for uncovering genuine connections within your company, pinpointing influential employees, and mitigating issues like org silos, employee overburden, and inefficient information flows. As hybrid and remote working becomes the new reality, companies are recognizing the need to grasp the actual organization structure beyond traditional org…

What is Organizational Network Analysis (ONA), how it works and what are the key benefits?

In this blog post, we examine what ONA is and how it works, why it is becoming an essential tool for HR leaders, and what are the benefits of using it. We also look at some practical use cases, explain how you can get started with it, and how it ultimately helps you run a better-performing company. Table of contents Introduction What is ONA? How does organizational network analysis work? Why is…

How to put engagement data into action? Introducing Teamspective’s AI-powered Pulse Snapshots

In today's people-first companies, a robust employee engagement toolkit is crucial. It's tempting to think that adopting a modern pulse survey solution is a silver bullet for solving most critical engagement issues, but is it really that simple? While these modern tools are great at collecting troves of employee engagement data, issues typically arise when you need to interpret it to get…

Implementing Teamspective is even easier with Okta integration

In today's fast-changing business world, efficiency, security, and streamlined processes have become crucial. Navigating a multitude of applications while ensuring access control and data protection are just a few of the many challenges faced by companies worldwide. Addressing these intricate needs, Okta emerges as a pivotal solution, providing a secure identity cloud that bridges the gaps and…

The Secret Behind Consistently High Employee Pulse Survey Response Rates

Are you wondering how to get consistently high response rates for your employee pulse surveys? The answer lies in taking supportive actions and creating a culture of continuous improvement. In this blog post, we'll explore why high response rates matter, the secret to creating a culture of continuous improvement, why real-time measuring of employee experience and engagement is beneficial, and how…

Boost Your Team’s Happiness with Pulse Surveys: The Ultimate Employee Mood Tracking Solution

Employee mood tracking has become an increasingly popular tool for managers and HR professionals to better understand their employees' experiences at work. With the rise of remote work and distributed teams, it has become more challenging to gauge employee engagement and wellbeing in the workplace. Fortunately, there is a solution called Pulse Surveys that can help organizations track and improve…

Creating a Culture of Performance: Elements of a Good Employee Performance Management Process

Employee performance management is a critical process that has a significant impact on a company’s overall performance. However, it can also be a source of stress and anxiety for many individuals. In this blog post, we will explore the importance of performance management, the benefits of an effective process, and how Teamspective can help HR decision-makers create a performance management system…

Revolutionizing Communication at Workplace: The Platinum Rule

In a world where effective communication is the key to success, it's crucial to understand the different approaches one can take to ensure a harmonious and efficient workplace environment. While many of us grew up hearing about the Golden Rule – "treat others as you would want to be treated" – there's a more powerful approach that can revolutionize workplace communication: the Platinum Rule. This…

What Drives Employee Motivation? 4 Ways to Keep the Spirits High

Employee motivation is essential for the success of any organization, yet it can be a difficult thing to cultivate and maintain. In this blog post, we'll explore which other crucial employee engagement metrics motivation affects and identify the most effective ways to boost it. The hidden benefits of high employee motivation Employee motivation is a strong predictor of your organization’s eNPS and…

HR Surveys vs Pulse Survey – And How to Get the Best of Both Worlds

Traditional Pulse Surveys: Real-time mood and trends A pulse survey is a short and frequent survey that collects real-time feedback on employee engagement and satisfaction. They consist of a couple of questions, sometimes only one, and are conducted weekly, bi-weekly or monthly. Pulse surveys provide companies with quick insights into their employees' engagement and satisfaction levels, allowing…

10 most important employee survey questions

Good employee survey questions provide invaluable insights, and most CEOs and People leads know that neglecting them can be very costly. Forerunners are replacing heavy annual/bi-annual surveys with weekly/bi-weekly pulse surveys that allow tracking real-time trends and reacting to issues proactively. However, as with any problem solving, asking the right questions is what matters. What those…

Employee churn: costs, reasons, and steps to avoid it

Employee churn can be devastating for companies due to the extra costs, time, and productivity loss associated with it. This article allows you to calculate employee churn and savings potential for your company as well as discusses 5 common reasons for employee churn and 3 steps to prevent it. According to a 2021 Microsoft survey, 40% of employees are actively considering leaving their jobs. In…

How ONA helps fast-growing companies?

Being a part of a scaleup company is an exciting journey with enormous opportunities and unique challenges. If your company is growing (or aiming to grow) more than 50% a year, you need to be ready to deal with constant change and the fact that many things must be re-created regularly. As a result, some employees start carrying a lot of responsibility for supporting others, and everyone must try…

Effective people analytics: 3 simple steps to get started

How well do you understand your company’s people and your teams? Leaders typically rely on org charts, HR information system (HRIS) data, annual surveys, and their own intuition in trying to understand their organization as well as people’s wellbeing and engagement. However, annual surveys and infrequent development discussions generate at best a momentary snapshot of the state of the company. Org…

Turnover contagion – why employees quit after their colleagues?

Attracting new talent is tough and expensive. With developers and other IT talent, the total cost of recruiting and onboarding can add up to 6 to 9 months’ salary! And that doesn’t even account for the lost productivity waiting for the new employee to be onboarded. Hence, your top talent leaving can feel like watching diamonds slipping through your fingers. However, it can get much worse. Just one…

How to identify your team's biggest problems and fix them?

Employee feedback is crucial for any people-oriented company. If you are already collecting feedback regularly via pulse surveys, keep it up! 💪🏻 Nevertheless, the hardest part is to take action on your data. Not knowing what exactly can be done can be very frustrating. This article presents the best practices for identifying your team’s biggest problems and addressing them. “Where should I focus…

The Ultimate Feedback Guide

In any professional's life, feedback is one of the best ways to communicate appreciation and to understand how we could do better in the future. In other words, it’s essential for us to learn, grow, achieve our full potential and to remain engaged at work. In this guide, we will share everything you need to know about feedback. Click the links to learn more, and bookmark this page to find these…

How to take control of your eNPS score?

eNPS and how to calculate it The Employee Net Promoter Score (eNPS) is a widely-adopted indicator of employee experience and sentiment.  It is derived from the NPS score, which is a similar recommendation-oriented metric for customer satisfaction. eNPS is based on a simple question: “On a scale from 0-10, how likely are you to recommend your organisation as a good place to work?” The actual eNPS…

5 Steps for Managers to Improve Pulse Survey Results

It’s tempting to think that having pulse surveys in place is enough to improve team wellbeing and collaboration. However, it is even more important to create a routine of taking action and monitoring progress on the collected results. Here’s how. The five steps to use Teamspective pulse surveys smartly By applying these proven practices, you'll notice dramatic improvements in team’s engagement…

Boost Employee Engagement in Cross-Functional Teams

Today, the role of cross-functional teams has drastically increased. This trend presents unique challenges and opportunities for employee engagement. In this article, we explain what cross-functional teams are, look at the challenges they face, and explore how simple and interactive feedback processes can help managers boost employee motivation, wellbeing and collaboration. What are cross…

4 Common Blockers to Implement Pulse Surveys - What are you leaving on the table?

Implementing pulse surveys may not seem to be an urgent thing to do, but without them great opportunities to boost employee engagement can be missed. Let’s explore together why companies of almost any size would benefit from pulse surveys. What are pulse surveys? Let’s make sure we are thinking about the same thing! Pulse surveys are quick, regular check-ins with employees to gauge how they're…

How Can Modern HR Technology Help You Motivate Employees?

Today HR professionals have powerful tools that help them successfully run and develop operations even in the most demanding environments. At the same time there are still areas where the potential of technology is underestimated. For example, employee performance reviews and 360 feedback, employee collaboration, and employee engagement. In this article we share how modern tools can help to…

What makes you feel appreciated? Learn the 5 Languages of Appreciation at the Workplace

Have you ever felt underappreciated at work? You put in your best effort only to feel like it didn’t matter. Feeling unappreciated is more common than most people realize. In fact, some studies suggest that a whopping 80% of employees in the US think they’re not shown enough appreciation at work. As recognized by Mazlow and many researchers after him, appreciation is a basic human need. When…

Written vs. Spoken Feedback - Which is Better?

Feedback is vital for both personal and professional development. But is it better to give feedback in written or orally? The truth is that both types are needed, just the ideal format depends on the situation and the people involved. In this article, we will go over when you might want to give written feedback and when spoken feedback might be a better option. Both types of feedback have their…

The Recipe for Perfect Feedback

Is there a recipe for perfect feedback? Dozens of models have been suggested, but our research shows that the best option is a blend of the top two. That way, you get the strengths of both approaches, but not the weaknesses. What Are the Top Two Traditional Models? As we reviewed dozens of feedback formulas, we quickly discovered that there were two that stood out above the rest. The first is Non…

7 Tips for Receiving Feedback

Receiving and integrating feedback from other people is an important skill to have in business – but also in other walks of life. Most people realize that feedback is one of the best mechanisms by which we all learn, yet far too often people struggle with receiving feedback; why is that? 1. Curiosity You may not have asked for the feedback, but you can still learn from it. You should remain…

How people block feedback

Have you ever hesitated to give feedback? Most of us have, and it’s often because we are worried about the other person’s reaction. Besides working on your skill of giving feedback, it’s good to identify the possible ways in which feedback can be blocked. In this article, we will go over the four reasons why people block feedback. In addition, we will explain how to identify these different…

The ROI of investing in feedback culture

Why are top performing companies above the herd? It’s because they’re always looking for ways to be and do better, and have done that before. Feedback provides valuable information that's needed to make crucial decisions. Effective feedback stimulates learning and has a huge value across all parts of the company. So how valuable is feedback? The return on investment of building a feedback culture…

The Perfect Amount of Feedback

Getting feedback is probably the best mechanism for personal growth and professional development; however, it's unlikely to be very helpful if the feedback we receive is too vague, too infrequent or focuses on the wrong things. Getting too much feedback is a rare problem, as studies have shown. So, what’s the right amount of feedback? And how often should you ask for it? Feedback satisfies three…

The Missing Piece of a Successful Hybrid Remote Working Model

The internet is full of tips and tricks on how organizations can adapt and thrive in the new landscape. Some excellent resources have been published recently by authorities such as Forbes, LinkedIn, and Gartner, and the advice contained therein is very useful -- but only up to a point. The thing is this: there's only so much that can be set up or resolved by the company. Certainly, some companies…

The Importance of Pulse Surveys in Measuring Employee Wellbeing

Benefits of Pulse Surveys Honesty, Anonymity and Reliability: Pulse surveys provide a safe channel of communication for employee feedback. Using pulse surveys, companies can get feedback on topics that may be hard to talk about in person. Employees will be more open to sharing their thoughts knowing that they can expect anonymity. In addition, pulse surveys administered through Teamspective are…

The 3 Types of Feedback (and How To Give Criticism Effectively)

In this brief article, we will look at the 3 types of feedback and explain how and when to use each type for the best results. 1. Reinforcing Feedback All too often, people think of feedback as a negative thing. The truth is that positive reinforcement can be a powerful tool in fostering a supportive and effective team environment, which should, in fact, be the goal of any workplace or…

The world needs better feedback

Feedback is central for learning and growth Thriving in a fast-paced working environment requires constant growth. Similarly, excelling as a team requires continuous learning and adjustment. This necessity of learning and growth applies to every high-ambition workplace. That’s why it’s so beneficial to adopt a ‘growth mindset’, allowing us to seek out feedback about what works and what doesn’t…

Science behind Teamspective's pulse questionnaire

Scientific research is the backbone of a great pulse questionnaire In order to help our customers make data driven decisions to improve wellbeing and team collaboration, we've studied extensively the science behind successful teamwork, productivity, psychological needs, employee wellbeing, and organizational culture. Here we're presenting the top 4 scientific theories that have helped shape the…

Watch out for these mistakes with positive feedback

The evidence in favour of positive feedback coming from leaders and co-workers is overwhelmingly strong. Positive feedback improves creative problem solving, performance under pressure, social relationships, and even individuals’ physiology. In addition to the good feelings it creates, positive feedback reinforces mutual trust and helps build on individual strengths. However, there are some ways…

How to ask for feedback like a pro – 6 essential tips

Feedback conversations are some of the most stressful social situations in our lives . Great feedback is not easy to give or get and it certainly does not happen by accident. While feedback has a potential to build trust and respect, many people have had bad experiences with feedback (being on either side of the table). Our natural instincts may therefore suggest we avoid a threatening feedback…

Strategies for creating psychological safety

The problem: scared people don’t speak up when they should Picture this. You’re sitting in a meeting and haven't contributed to the discussion in the first 30 minutes. When you get a new idea on how a major problem could be solved, you patiently wait for your turn to speak, but soon notice the chance has already passed. Others seem to have all the answers, and so you stay silent and comply with…

Why we need feedback

Well-delivered feedback not only inspires learning and personal growth, but it also helps people satisfy their psychological needs. We need connection with other people and feedback is an act of connecting. Reinforcing feedback builds esteem by demonstrating respect and appreciation between people. Redirecting feedback or otherwise discussing sensitive topics helps build trust, contributing to…

The Feedback Shortfall

We have a chronic feedback shortage Research on feedback agrees that the majority of people are not satisfied with the feedback they receive. Not only is there a shortage in the amount and frequency of feedback, but also with quality, relevance, focus and delivery. Here are some of the results we’ve found: In a study published in Harvard Business Review, 82 % of employed Americans think they don’t…

Navigating the feedback jungle

Let’s say it out loud: feedback is messy. You’re probably holding in something right now, with no idea of how to say it or how the other person would respond. Consequently, it’s likely you’ll never give that feedback. Perhaps you’ll wait for the right moment to come, not knowing exactly what it would be. You’re not alone. Personal feedback is a hot topic in leadership and organizational culture…